FAQ

Arcturus Tactical airsoft replicas, parts, and accessories are all available from our authorized dealers, which you may find using our Authorize Dealers page. Parts and accessories can also be purchase directly from our website (U.S. only). In the United States, the official Arcturus Tactical distributor is MOS Manufacture Inc. If you are outside of the United States, please refer to our Distributors page to find the Arcturus Tactical importer and distributor for your region.

Arcturus Tactical only provides parts and accessories (U.S. only) for purchase. For complete replicas, parts and accessories please use our Authorize Dealers page to find a retailer nearest you. For international purchases please refer to our Distributors page to locate your retailer in your region. In the United States, MOS Manufacture Inc. is the official Arcturus Tactical distributor.

If you are an airsoft retailer located in the United States, please contact MOS Manufacture Inc. directly for wholesale information. MOS Manufacture Inc. is the exclusive Arcturus Tactical distributor for the US market since June 2021. Outside of the US, please see our list of international Distributors and contact the Arcturus Tactical importer for your region for wholesale information. If you are in a country not currently served by an official Arcturus Tactical importer and are interested in becoming an official importer and distributor, please contact our sales team for more information.

Arcturus Tactical customer service is not able to provide any guides, recommendations regarding aftermarket parts nor modifications to your Arcturus Tactical product. We are also not able to give any advice regarding the fitment of aftermarket parts in Arcturus Tactical products. Arcturus Tactical provide inhouse line of optional components that are designed specifically for Arcturus Tactical airsoft replicas. We recommend checking the Arcturus Tactical community forum to see what modifications other owners have performed and can recommend.

Our research and development team is always hard at work, whether it is improving our current lineup or developing new products. We are not able to comment on anything beyond official announcements. Please see our News page for official press releases, subscribe to our email newsletter, and follow us on Facebook and Instagram.

Yes! Arcturus Tactical now provide GBB pistols with future plans of expanding our catalog. Stay tuned!

Our battery list can be found here. Most Arcturus Tactical airsoft replica are designed to operate with either a 7.4v or 11.1v Lithium Polymer (LiPo) battery pack, depending on the model and region configuration. We generally recommened using batteries with discharge capability of less than 40amps. For models shooting bellow 350FPS we generally recommend 7.4v and for models shooting above 350fps we generally recommend 11.1V. Using battery with higher than recommended voltage or discharge capability may result in excessive heat generation and undesired operation such as over spin or double shot.

The Arcturus Tactical warranty policy can be found on our Warranty page. If you are outside of the United States, your warranty terms and conditions may differ depending on your region. Please see our Warranty Information page to find the distributor that handles service requests for your region.

Yes. Replacement parts can be found here.

Yes. In the United States, removing the orange muzzle device may be illegal in your jurisdiction; please be sure to follow your local laws and regulations regarding these safety markings. Any damage or malfunctions that may occur during the process of this modification or as a result of this modification is not covered under warranty as the warranty protects you against manufacturing defects, not user error. If you are outside of the United States, please contact the Arcturus Tactical importer and distributor for your region for more information.

Arcturus Tactical is a high-end airsoft replica manufacturer established in 2017 by a group of passionate and experienced industry professionals. Our products are built with quality, innovation, and needs of the community as our priority. Arcturus’ philosophy is reflected in every single one of our products. We constantly innovate in design, material, and manufacturing process in order to bring exceptional quality and value to satisfy most demanding needs of airsoft enthusiasts worldwide. We are eager to bring you to the next level of performance in airsoft.

The Arcturus Tactical name comes from Arcturus, the red giant star in the Northern Hemisphere. It is the brightest star in the constellation Boötes.

While we welcome any and all feedback about our products, we are not able to accept unsolicited ideas, suggestions, proposals, etc. for products, product concepts, etc.. The purpose of this policy is to avoid potential misunderstandings or disputes when Arcturus Tactical products might seem similar to ideas submitted to us. Thank you for your understanding.